Terms and Conditions
Effective Date:
June 30, 2026
Welcome to Kuber Lakshmi Pooja Store (“https://kuberlakshmi.in/”), owned and operated by Sairam Creations (“Company”, “we”, “us”, or “our”).By accessing or using this website, placing an order, or creating an account, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.
1. General
- e Kuber Lakshmi Pooja Store is an online platform offering pooja items, spiritual products, yantras, idols, and related religious goods.
- We reserve the right to modify these Terms at any time. Continued use of the website after changes constitutes your acceptance of the updated terms.
2. User Eligibility
You must be at least 18 years of age to use this website. By using our services, you represent that you are eligible to form a binding contract under applicable law.
3. User Accounts
- You are responsible for maintaining the confidentiality of your account and password.
- You agree to provide accurate, current, and complete information.
- We reserve the right to suspend or terminate accounts for any violation of these terms.
Orders and Pricing
- All orders are subject to acceptance and availability.
- Prices are listed in Indian Rupees (®) and are subject to change without notice.
- We reserve the right to cancel or limit any order for reasons including inaccuracies, suspected fraud, or stock unavailability.
- Payment must be made through approved payment gateways. All transactions are secure.
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5. Shipping and Delivery
- We ship across India and selected international destinations.
- Delivery timelines are estimates only and not guaranteed.
- Risk of loss or damage passes to you once the product is handed over to the courier.
- For spiritual and religious items, special care is taken during packaging to maintain sanctity.
6. Returns, Refunds & Cancellations
- Cancellations: Orders can be cancelled within 24 hours of placement (subject to processing status).
- Returns & Refunds:Returns are accepted only for defective or damaged products within 7 days of delivery.
- Certain items such as energized yantras, rudrakshas , idols, puja kits, and personalized items are non-returnable and non-refundable due to their religious nature.
- Refund will be processed to the original payment method within 7-10 business days after inspection.
- All return shipping charges are borne by the customer unless the product is defective.
7. Product Information
- We strive to provide accurate descriptions, images, and pricing. However, there may be slight variations in color, size, or texture due to photographic or natural variations.
- Energized or consecrated items are prepared as per traditional practices. Results are believed to be based on faith and individual karma.
8. Intellectual Property
All content on this website, including logos, images, text, product descriptions, and designs, is the property of Sairam
Creations or its licensors. Unauthorized use, copying, or distribution is strictly prohibited.
9. Prohibited Conduct
You agree not to:
- Use the website for any unlawful purpose
- Engage in fraudulent activities
- Transmit harmful code or viruses
- Harass, defame, or abuse other users or staff
- Reproduce or resell our products for commercial purposes without permission
10. Limitation of Liability
To the fullest extent permitted by law, Sairam Creations shall not be liable for any indirect, incidental, consequential, or
punitive damages arising out of your use of the website or products. Our total liability shall not exceed the value of the product purchased.We are not responsible for any spiritual, religious, or astrological outcomes from the use of our products. All items are sold for ritual and devotional purposes only.
11. Indemnification
You agree to indemnify and hold harmless Sairam Creations, its owners, and employees from any claims, losses, or damages arising from your violation of these terms or misuse of the website.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Madurai, Tamil Nadu.
13. Force Majeure
We shall not be liable for any delay or failure to perform due to events beyond our reasonable control (natural disasters, pandemics, government orders, etc.).
14. Contact Us
For any questions regarding these Terms and Conditions, please contact us at:
Kuber Lakshmi Pooja Store Owned by Sairam Creations